6560 jobs voor customer gevonden

You manage all activities and processes to maintain and evolve our ‘Bonded Warehouse’.You contribute to Graco’s goals of customer satisfaction, quality and productivity by ensuring cost effective, timely and high quality customs operations..

Participation in customer audits / customer visits together with the sales force.Obtaining customer information and discovering possibly new projects.Cooperation with Account manager concerning customer information, projects and current action.

Our client is one of the world's largest companies specialising in the manufacture and distribution of medical devices.

Jobomschrijving

• Addressing Customer Inquiries: Responding to customer queries, concerns, and requests through various communication channels, such as phone, email, or chat.

• Problem Resolution: Effectively resolving customer issues by providing solutions, troubleshooting problems, and ensuring a positive resolution.

• Customer Assistance: Offering guidance, product knowledge, and assistance to customers to enhance their understanding and use of the company's products or services.

• Maintaining Customer Records: Recording and maintaining accurate customer information, interactions, and transactions in the company's database or customer relationship management (CRM) system.

• Communication Skills: Demonstrating strong communication skills to convey information clearly, empathise with customer concerns, and ensure a positive customer experience.

• Team Collaboration: Collaborating with other team members and departments to address complex customer issues and improve overall customer satisfaction.

• Continuous Improvement: Providing feedback on customer trends and issues to contribute to the continuous improvement of products, services, and customer service processes.

As a Customer Success, the focus is on promptly addressing customer inquiries to ensure a positive and satisfying experience.Effective communication and problem-solving skills are key for success.

Client Details

Our client is one of the world's largest companies specialising in the manufacture and distribution of medical devices.

Description

• Addressing Customer Inquiries: Responding to customer queries, concerns, and requests through various communication channels, such as phone, email, or chat.

• Problem Resolution: Effectively resolving customer issues by providing solutions, troubleshooting problems, and ensuring a positive resolution.

• Customer Assistance: Offering guidance, product knowledge, and assistance to customers to enhance their understanding and use of the company's products or services.

• Maintaining Customer Records: Recording and maintaining accurate customer information, interactions, and transactions in the company's database or customer relationship management (CRM) system.

• Communication Skills: Demonstrating strong communication skills to convey information clearly, empathise with customer concerns, and ensure a positive customer experience.

• Team Collaboration: Collaborating with other team members and departments to address complex customer issues and improve overall customer satisfaction.

• Continuous Improvement: Providing feedback on customer trends and issues to contribute to the continuous improvement of products, services, and customer service processes.

.Minimum 2 years of experience in customer onboarding, account management, or customer success..

You will inform customers on the status of our service within order processing, you will also communicate about the coordination of the actions needed, you will be handling complaints and turn them from dissatisfaction into trust and customer loyalty.Maximize customer satisfaction by efficiently coordinating and administering the order process in accordance with  contractual agreements. Ensure thorough follow up on all aspects of order fulfillment, demonstrating responsiveness and a sense of urgency when  necessary.Collaborate with internal stakeholders, including operational team leaders and managers, as well as external stakeholders,  to deliver optimal customer service. Keep customers informed of service progress at all times.Ensure accurate and timely invoicing for services rendered. Handle customer complaints by registering them, coordinating necessary actions for resolution, and communicating  solutions effectively to customers.Participate in continuous improvement initiatives.

Ignite Your Career in Customer Service!.Are you passionate about delivering exceptional service and creating positive customer experiences?.Your responsibilities include handling inquiries, resolving issues, and ensuring customer satisfaction.

Are you passionate about delivering exceptional service and creating positive customer experiences?We are searching for a dedicated individual to join us as a Customer Service Representative.

Collaborate with the Key Account Management team to ensure customer satisfaction, when required.Liaise between the customer and internal teams.

Strikte naleving van processen te waarborgen, waarbij je grondige controles uitvoert om optimalisatiekansen en persoonlijke follow upplannen te identificeren als customer service.Klantdossiers efficiënt te beheren en de brug te slaan tussen klanten en diverse interne afdelingen binnen ons bedrijf.

Je biedt als customer service medewerker ondersteuning en geeft input om zo kostenverlagende processen verder te ontwikkelen.Bedrijfsprofiel:Voor onze klant, een toonaangevend bedrijf binnen fleet management, gelegen te Vilvoorde, zijn we momenteel op zoek naar een Customer Service Medewerker!.

Keep customers informed about the status of their files and provide necessary feedback to colleagues for accurate customer updates..Proactively seek solutions while managing and tracking customer files..

As a customer service representative, the focus is on promptly addressing customer inquiries to ensure a positive and satisfying experience.Effective communication and problem-solving skills are key for success.

Client Details

Our client is one of the world's largest companies specialising in the manufacture and distribution of medical devices.

Description

• Addressing customer inquiries: Responding promptly to customer queries across various communication channels.
• Problem resolution: Effectively troubleshooting and resolving customer issues for a positive outcome.
• Customer assistance: Providing guidance and product knowledge to enhance customer experience.
• Maintaining records: Recording accurate customer information in the company's database.
• Communication skills: Demonstrating clear communication and empathy with customers.
• Team collaboration: Collaborating with colleagues to address complex customer issues.
• Continuous improvement: Offering feedback for product and service enhancement.

Manages and controls customer specific supply chain agreements (eg consignments stocks, safety stocks etc.) .Handle customer's daily inquiries (e.g.

Manages and controls customer specific supply chain agreements (eg consignments stocks, safety stocks etc.) .Handle customer's daily inquiries (e.g.

The Inside Sales Representative works in team with the external sales representative.It is their responsibility to ensure excellent service and customer communication for a fixed territory or customer’s base.

A customer service job involves assisting customers with their inquiries, concerns, and complaints to ensure a positive experience.

Bedrijfsomschrijving

Our client is a leading European parking management company, operating in multiple countries with a focus on providing convenient, safe, and innovative parking solutions for both individuals and businesses.

Omschrijving

• Responding to customer inquiries and issues promptly.
• Assisting with orders, bookings, and problem resolution.
• Ensuring customer satisfaction through effective communication and support.
• Providing feedback to management on customer issues and suggestions for improvement.
• Continuously updating knowledge of products, services, and policies to better assist customers.
• Processing refunds, exchanges, or adjustments to orders as needed.

Monitor logistics processes in real time, ensuring compliance with customer agreements;.Act as the primary operational contact for assigned customers, coordinating with internal departments;.

Een veelzijdige rol als Customer Service Representative in een solide logistieke onderneming gelegen in Kallo.

Bedrijfsomschrijving

Onze cliënt, een internationaal bedrijf gelegen in Kallo, is op zoek naar een Customer Service Representative ter uitbreiding van het Customer Service Team.Het bedrijf is vlot bereikbaar met de wagen en met de fiets.

Omschrijving

Als Customer Service Representative zal je verantwoordelijk zijn voor:

• Het verzorgen van een goede klantenservice naar één of meerdere klanten
• Je volgt de orders van de klanten op, zorgt voor inplanning van de operaties en beheert actief de stock van de klanten
• Je bent de spil tussen de operations, sales en de klant
• Je werkt naar een sterke klantentevredenheid zowel intern als extern
• Je werkt actief samen aan een efficiënte klantenservice

Je werkt nauw samen met je Customer Service collega's en rapporteert aan de Customer Service Manager.

Jouw taken als customer service zijn:.beheer van inkomende telefoongesprekken in FR en NL.

Proactively seek solutions while managing and tracking customer files..Handle the administrative processing of customer files..

Utilize your language proficiency to ensure effective communication and resolution of customer issues.Build and maintain strong customer relationships by delivering exceptional service.

· Control and steer operations in order to meet set targets · Manage the customer relationship during the whole process (face to face meeting with the customer, weekly reporting, organization of customer visits, negotiation of deviations from original scope of work/cost/turn time, invoice explanation and litigation handling, customer score card, customer support …) · Manage the economical cycle of the shop visits (cost control, invoicing, credit management)

Build and maintain strong customer relationships by delivering exceptional service through your team..

Knows competitive environment, key suppliers and buying behavior.Leads Customer Relationship Management, representing our company interests towards the customer, representing customer's requirements.

Customer facing roles.Growing revenue and market share..Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer..

Knows competitive environment, key suppliers and buying behavior.Leads Customer Relationship Management, representing our company interests towards the customer, representing customer's requirements.

As our Sales Assistant, you provide administrative support both internally and externally (customers) to insure customer satisfaction.You report to a Senior Key Account Manager..